Refund policy

Return & Refund Policy

At Klipso India, every order is carefully packed and quality-checked before dispatch. We take full responsibility for our errors and are committed to making things right when they occur.

Eligibility for Returns

We accept return requests strictly under the following circumstances:

• IF the product was received in a damaged or defective condition
• An incorrect product was delivered that does not match your order

All return requests must be raised within 48 hours of delivery, along with clear photographic or video evidence of the issue. Requests raised beyond this window will not be entertained.

How to Raise a Request

To initiate a return, email us at contact.KlipsoIndia@gmail.com with your order number, a description of the issue, and supporting photos/videos. Our team will review your request and respond within 2 business days.

Refund Process

Once your return request is approved and the product is received and verified by our team, the refund will be processed within 10 working days to your original payment method.

Important Notes

• Items that have been used, washed, or tampered with are not eligible for return under any circumstances.
• Returns due to change of mind, incorrect size selection, or personal preference are not covered under this policy.
• Klipso India reserves the right to reject any return request that does not meet the above criteria.

For any queries, reach out to us at contact.KlipsoIndia@gmail.com — we're happy to help.